Wanderous Policies
Our commitment to transparency and customer satisfaction is at the heart of everything we do. Here you will find detailed information on how we ensure a secure, fair, and seamless shopping experience for all who Wander.
Refunds & Returns
By purchasing products on this website, you agree and understand the products purchased contain hemp-derived cannabinoids. While our manufacturing facilities are registered with the U.S. Food and Drug Administration and follow all current Good Manufacturing Practices, these products have not been evaluated by the FDA for safety and / or efficacy. We make no claims that our products will cure, mitigate, treat or prevent any health conditions or diseases, or claims as to any benefits from our products. If you decide to purchase our products, your decision is based on your own opinions as to any benefits these products may provide.
All products purchased from Wanderous carry a 30-day customer satisfaction guarantee. If you are not satisfied following the purchase of any product, contact Customer Service within 30 days, and we will issue a full refund. Again, your purchase of product and acceptance of the terms of purchase means you agree to and understand the refund policy. We reserve the right to refuse sale of products.
HOW DO I RECEIVE A REFUND OR REPLACEMENT FOR A WANDEROUS PRODUCT?
Contact Customer Service within 30 days from when your order was placed. A customer care representative will discuss your concerns with you. A refund will be issued. For repeated product returns or on other rare occasions, we reserve the right to refuse a refund.
DAMAGE DUE TO FREIGHT OR SHIPPING
All of our products are tested for quality, and all shipments are carefully inspected before leaving the warehouse. Upon delivery, please check your product carefully for accuracy and to ensure it was not damaged en route. All claims for missing and/or damaged product must be made within 48 hours of delivery. Please contact us and provide detailed information for any product missing and/or damaged during shipping within that time. We will ask you for a full description and review the circumstances. At our choice, we will refund the purchase price or replace the product at our expense.
CUSTOMER SERVICE
Email: Please reach out to help@shopwanderous.com with a detailed email (including your order number and photographs if applicable).
Shipping
Shipping to the contiguous United States: We are pleased to offer free economy shipping to all states within the contiguous U.S. on all orders over $99. For orders less than or equal to $98.99, shipping is a flat rate of $10. Please note: not all products are available in all states. Please visit individual product pages to see if your items are available in your location.
Shipping to Hawaii or Alaska: Orders over $99 will receive free economy shipping. For orders less than or equal to $99.98, the shipping cost is $25.
Shipping rates are determined based on the sub-total of the order and exclude taxes and the discounted amount from promotional codes applied during the checkout process.
Orders received prior to 12 PM EST M-F will be processed the same day. Any orders received after 12 PM EST will be processed the next business day. Orders placed after 12 PM EST on Fridays, weekends, or holidays will be processed the following business day. Note: Processing time may vary depending on volume of orders.
While Wanderous currently allows for P.O. Box delivery, a physical address is always preferred.
At this time we offer shipping to all 50 states and Washington D.C. though individual product availability is dependent upon location.
If you have additional shipping questions please contact our customer service team at help@shopwanderous.com.
Privacy & Data
WANA WELLNESS PRIVACY POLICY
Updated Date: 8/13/2024
This privacy policy (“Policy”) describes how Wana Wellness, LLC (“we” or “us”) collects, uses and shares personal information of consumer users of this website, www.shopwanderous.com (the “Site”). We respect your rights and our obligations regarding your privacy and personal information, and we provide this Privacy Policy, to help you understand how we collect, use, share, store, and disclose information we obtain from or about you in connection with your use of (1) the Site; (2) our social media accounts and/or (3) any and all other products and services offered by us through the Site (collectively, the “Service”). We take your privacy very seriously and adhere or exceed all standard procedures regarding protecting your privacy.
You should review this Privacy Policy and any other agreement that governs your use of the Site and/or Services. By using this Site or these Services, you acknowledge that you have read and agree to this Privacy Policy. Your use of our Website is also subject to our Terms and Conditions.
SECTION 1 – WHAT WE COLLECT
Personally-Identifying Information / Information You Give Us
In connection with your use of the Site and the Service, we collect certain types of Personally Identifiable Information that may be used to identify you (“PII”). As more fully described below, PII is information such as a name, phone number or email address that, without more, may be directly associated with a specific user. In general, we will collect PII when you contact us through the Site or otherwise interact with the Services.
We collect and maintain different types of user information. This may includes
- contact and identification information, such as your name, address, state and country of residence, telephone number, e-mail address, date of birth, and gender;
- personal information in connection with your request for certain products or services that you seek from us;
- age or date of birth to comply with age restrictions for purchasing our products;
- personal information to register for customer rewards programs; or to complete a survey or enter a contest or sweepstakes that we sponsor;
- social media profile information for future contact and extended customer experience;
- additional service-related information concerning the products or services that we provide to, or receive from, you;
- payment information, including your credit card information, and information necessary for the fulfillment of your orders;
- purchase history, which we sometimes aggregate with similar information from other customers to suggest products;
- content of consumer support communications and adverse event reporting; and
- your IP address and statistics about your session to improve your future online experience.
We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business.
We use this information to respond to you, to communicate with you, provide the services available on through the Site, and, if applicable, to market to you. You may choose not to provide certain information, but in doing so you may not be able to take advantage of certain services. You can also unsubscribe from our emails or notifications by following the instructions contained within a notification you receive or by contacting us at help@shopwanderous.com.
Email Subscriptions
You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of our Services.
Please note that we may combine or cross-reference any or all of this information with other information that we collect about you from others (as described below) you and use it as described in this Policy.
Information We Get From Others
We may get information about you from other sources, including from social media and other partners, our newsletter distributed through Klaviyo, reviews gathered through Yotpo, our web hosting service, and websites or applications associated with our Site (“Partners”). We may add this to information we get from this Site. For example, if you post a comment on one of our social media pages, or send us a message on Instagram, we may collect that information as described in this Policy.
Information Automatically Collected
We automatically log information about you and your computer. For example, when visiting the Site, we log your computer operating system type, IP address, deviceID, userID, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. Our Site, like many other sites, records this automatically-collected information about visits to our Site. We also implement an analytics system which tracks user interactions on our Site and social media pages.
Similar to most other online services, we and our service providers automatically collect Personal Information when you use our Services, through cookies and related technologies collected from your web browser, computer, or mobile devices. We use this information to improve and troubleshoot the Services, as explained below.
Usage Information
We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your interactions, shopping preferences and your interaction with our Site, mobile app and advertisements. We collect this information to personalize your experience, including recommending products and offering you promotions. It also makes your navigation of the site more seamless and faster.
Technology Information
We receive information about how you are accessing our Services, such as your device type, IP address, operating system, and what settings you have enabled. Your device, browser, and software settings affect what information your device or browser makes available to us.
Cookies, Analytics, and Third Party Technologies. We collect information through the use of “cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third party technologies to understand how you navigate through the Services and interact with Wana advertisements, to make your Wana experience secure, to improve your site experience, to serve you better ads on other sites, and to save your preferences. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.
Cookies
The Site logs information using “Cookies,” subject to your user preferences. Cookies are small data files stored on your hard drive by a website and include session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). Cookies are typically used to provide you with a more personal and interactive experience on the Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs. We use third-party cookies, meaning, among other things, cookies used in association with Google Analytics and other similar services, which use Cookies to help sites like ours analyze how visitors use the Service. The information generated by the Cookie about your use of the Site and the Service (including your IP address) will be transmitted to and stored by servers in the United States. We use this information for the purpose of evaluating your use of the Service, compiling reports on Service activity for Service operators, and providing Service operators with other services relating to Service activity and internet usage.
Do Not Track
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. Our Services do not currently support Do Not Track requests at this time.
Aggregated Non-Personally Identifying Information
We may share aggregated, statistical information we collect under any of the circumstances described above. In addition, and in order to further the overall purpose of the Site, we may share aggregated, statistical data you have provided with other Site Users. We may also combine non-personally identifying information we collect with other non-personally identifying information collected from or by our Partners, or other sources. We may also share this information with third parties and other affiliated companies for the purpose of conducting general business analyses and/or increasing the usefulness and functionality of the Service. This information may be used to develop Site content, to operate, improve, and personalize the Service.
Public Posting/Shared Content
In connection with the Services, registered users may be allowed to interact with other users and/or post, share, communicate with, or otherwise transmit content publicly, such as posting public comments and product reviews. We may collect and store archives of such postings on our server, on the server maintained by our newsletter service Klaviyo, and all postings are subject to this Privacy Policy and may be used or disclosed pursuant to the terms of this Policy and the Terms of Use, including but not limited to protecting the safety and wellbeing of members of the public, Site users, our employees, and our Site and Services.
Please keep in mind that what you post will be visible to other registered users and to anyone else who is authorized to access the Site or Services and may in some instances be viewable outside of the Site as such posting, in certain instances, may show up in Internet searches and/or be indexed by search engines. Using certain tools, it may be possible for you or third parties to copy, cut, and/or post your public posting or other information to different locations (including websites we do not own or operate). This may result in the disclosure of private information on third-party websites—for which we are not responsible—and, in some cases, may subject you to liability for information posted about you. Therefore, you should exercise caution in all public postings, and we recommend you do not provide personally-identifying information that may be used to identify and/or contact you in a public posting. To request removal of your information from our public forums, contact us at help@shopwanderous.com. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to do so and why. Please note that if we have shared this information with any third parties pursuant to this Agreement, we cannot be held responsible for deleting this information from the files of third parties.
In some instances, your user name may be displayed in conjunction with your public posting. Thus, those accessing this information may be able to identify you using other available sources of information such as a related third party platform account or information on other websites, like, for example, Facebook.
SECTION 2 – WHAT WE DO WITH THE INFORMATION COLLECTED
How we use collected information
The information we collect is primarily used for the operation of the Site and the Service and/or administering our business activities in order to improve the quality and functionality of the Service. For example, we may use the information we collect in the following ways:
- to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
- to send you promotional and other marketing materials that we think might be of interest to you;
- to enable you to register and access an account with us;
- to obtain and process payments for potential products and services that we may provide to you;
- to tailor your online experience based on your generalized profile of usage on the website;
- to be able to review the products and services that we provide to you so that we may: (i) understand your requirements for our products and services; and (ii) work to improve our products and services;
- to monitor and investigate incidents and manage claims;
- to create Aggregated Information (as defined below);
- to be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
- to protect Wana against error, fraud, theft and damage to our goods and property;
- to enable us to comply with applicable law or regulatory process; and
- any other reasonable purpose to which you consent.
How We May Share/Disclose Your Information With Third Parties
Generally
With Your Consent. We may share personal information with your consent. When you provide us with your business details and any related PII in connection with your registration on the Service, you consent to our collecting your PII and using it for the purposes described in this Policy.
By Law or to Protect Rights. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property or safety of our business, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies; in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
Third Party Service Providers, Contractors, or Agents. We may share your information with third party companies that perform services on our behalf, including but not limited to data analysis, marketing services, e-mail campaigns, hosting services, payment and product shipment, and customer service. While providing the services for us these companies may access your account information and/or any PII submitted and are required to use it solely as directed by us for the purpose of our requested service.
Business Transfers. We reserve the right to transfer any or all information, including any PII, in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of Wana’s assets or business. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. User information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.
Other Third Parties. We may use and share with our Partners and other Service users, aggregated, data and analytics in connection with the operation of the Service. In addition, we may use and share with our Partners and other third parties certain technical information and/or aggregate information to show general demographic and preference information among Service users and/or our business more generally. We may also allow advertisers to collect technical information or aggregate information, which they may share with us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by increasing the likelihood that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, you can visit the Network Advertising Initiative website at https://thenai.org/opt-out/.
Finally, your personal information may be disclosed:
- for the purposes described in this Privacy Policy;
- to third party databases for the purposes of verifying your age;
- as permitted or required by applicable law or regulatory requirements;
- to comply with valid legal processes such as search warrants, subpoenas or court orders;
- as part of our regular reporting activities;
- to protect our rights and property;
- during emergency situations or where necessary to protect the safety of a person or group of persons; and
- with your consent.
Privacy Rights of CA, CO, CT, UT, TX, and VA
Depending on where you reside, you may also have additional legal rights with respect to your information.
The laws of California, Colorado, Connecticut, Utah, Texas, and Virginia grant some or all of the following rights to consumers who reside in those states:
- The right to request information about personal information that we have collected about that customer in the 12 months preceding the customer’s request (including the categories of information collected, the source of that information, the business purpose of that collection, the categories of third parties with whom that information is shared, and the specific pieces of personal information collected about that particular customer);
- The right to receive requested information in a readily-usable format if provided electronically;
- The right to request that we delete any personal information about the consumer that we have collected (although we may be entitled to retain some information for certain purposes);
- The right to opt-out of “sales” of personal information to third parties, the sharing of personal information with third parties for targeted advertising purposes, and/or the processing of personal information for targeted advertising purposes;
- The right to update or correct any personal information which is out of date or incorrect; and
- The right to be free from discrimination based on your exercise of your privacy rights.
We may deny deletion requests in whole or in part as permitted or required by applicable law. We do not charge a different price or rate or provide a different level or quality of goods or services based on your exercising your CCPA rights. We do not sell personal information in the ordinary sense of that term, however, under California law, sharing information with third parties for targeted advertising purposes may be considered a “sale” of personal information. California residents have the right to opt out of such sharing.
Privacy Rights of EU Data Subjects
The Site does not offer goods or services to residents of the European Union, or specifically seek to monitor their behavior. Nevertheless, to the extent that the General Data Protection Regulation may apply to the Site, each individual residing in the European Union whose personal information is processed by the Site has certain rights, including the right to be informed, the right to access, the right to erasure, the right to restrict access, the right to data portability, the right to object, and rights in relation to automated decision making and profiling.
For Minors & Children
Protecting the privacy of young children is especially important. Our Site is not directed to anyone under the age of 21, and as such we do not knowingly collect personal information from anyone under the age of 13. If you are under 21 years of age, then please do not use or access the Site at any time or in any manner. If we learn that personal information has been collected from persons under 13 years of age, then we will take the appropriate steps to delete this information. By using the Site, you represent that you are at least 21 years of age.
SECTION 3 – SECURITY
How we protect your information
We will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security: (i) unauthorized access, use, or disclosure, (ii) hardware or software failure, and (iii) other events may potentially compromise the security of your personal information.
The security of your personal information is important to us, please advise us immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
How we protect your information with respect to third-party sites
Wana Wellness, LLC neither owns nor controls the third-party websites accessible through the Service. Thus, this Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. Before visiting a third-party, whether by means of a link on the Site or otherwise, and before providing any personally-identifying information to any third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in those users’ discretion, protect their privacy.
SECTION 4 – YOUR CHOICES
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the data, including any PII you may have provided through your use of the Service. If you wish to access or amend any such information we hold about you, or to request that we delete or transfer any information about you that we have obtained from you, you may contact us at help@shopwanderous.com
You may also update, correct, or delete your account information and preferences at any time by accessing your account settings page on the Site. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
At any time, you may object to the processing of your PII, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at help@shopwanderous.com You also have a right to lodge a complaint with data protection authorities.
Opting out from Commercial Communications and Analytics
To the extent you elect to receive emails or other information from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to help@shopwanderous.com. You may opt-out from the collection of navigation information about your visit to the Site by contacting us, and we will contact service providers on your behalf.
SECTION 5 – CHANGES TO THIS PRIVACY POLICY
As indicated above, we may, in our sole discretion, change this Privacy Policy from time to time. Any and all changes to this Privacy Policy will be reflected here and the date new versions are posted will be stated at the top of this Privacy Policy. If you continue to use our websites after those changes are in effect, you agree to the new policy. Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after such time as the revised Privacy Policy takes effect, and not to information collected under any earlier Privacy Policies. Users should regularly check this page for any changes to its Privacy Policy. We will always post new versions of the Privacy Policy on the Site. However, we may, as determined in our discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact information.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Interpretation of this Privacy Policy
Any interpretation associated with this Privacy Policy will be made by our Chief Legal Officer. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples; therefore, where the word “including” is used, it shall mean “including without limitation.”
This Privacy Policy does not create or confer upon any individual any rights, or impose upon Wana Wellness, LLC any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable laws. Should there be, in a specific case, any inconsistency between this Privacy Policy and any such laws, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such laws.
Questions and Contact Information
If you have any questions regarding this Policy, would like to register a complaint, be removed from our mailing list or simply want more information please contact us at help@shopwanderous.com.
Terms & Conditions
Please read these terms of service (“Terms”) carefully as they constitute a legally binding agreement regarding your legal rights, remedies and obligations. These include various disclaimers, limitations of liability, and a dispute resolution clause that governs how disputes will be resolved.
The website at www.shopwanderous.com (this “Website”) is owned and operated by Canopy Growth USA, LLC (“Canopy”, “we”, “us”, and “our”). Information contained on this Website is for information purposes only. Access and use of this Website and its related services (the “Services”) are provided to you on condition that you accept these Terms and the Privacy Policy, which is incorporated by reference. By accessing or using this Website or the Services, you agree to these Terms and the Privacy Policy. If you do not agree to these Terms and the Privacy Policy, you may not access or use: (i) this Website; (ii) the Canopy Materials (as defined below); or (iii) any of the Services.
note: these terms CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS BETWEEN YOU AND CANOPY CAN BE BROUGHT (SEE SECTION 17 BELOW). THESE PROVISIONS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO: (1) WAIVE YOUR RIGHT TO A JURY TRIAL, AND (2) SUBMIT CLAIMS YOU HAVE AGAINST CANOPY TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION OR PROCEEDING.
These Terms, this Website, including the Canopy Materials, and the Services may be amended or otherwise changed from time to time without notice. For the avoidance of doubt, Canopy reserves the right to: (i) revise, modify, supplement or delete any information, materials, services and/or resources contained on this Website; and (ii) make such changes without prior notification to past, current or prospective visitors. It is your responsibility to check for such changes periodically. If you do not agree with any change, you must stop using or accessing this Website. Your continued access or use of this Website or the Services after any such change is posted on this Website will constitute your acceptance of the change.
- JURISDICTION
- USE OF THIS WEBSITE
- INTELLECTUAL PROPERTY
- ERRORS AND OMISSIONS
- PRIVACY
- COMMUNICATIONS THROUGH THIS WEBSITE
- YOUR COMMENTS
- DISCLAIMER
- LIMITATION OF LIABILITY
- INDEMNIFICATION
- TERM, TERMINATION AND SUSPENSION
- ENTIRE AGREEMENT
- WAIVER
- HEADINGS
- ASSIGNMENT
- SEVERABILITY
- DISPUTE RESOLUTION AND ARBITRATION AGREEMENT
- CONTACT INFORMATION
- PROMOTIONS AND LOYALTY PROGRAMS
- RECURRING ORDERS
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JURISDICTION
Canopy Growth USA, LLC is a company duly formed and registered in Delaware. Your access and use of this Website is a transaction that shall be deemed to be subject to Delaware law and the federal laws applicable therein. If you access this Website from outside of Delaware, you do so at your own risk and are responsible for compliance with local, national or international laws, including, without limitation, import and export laws. In particular, you understand that this Website, the Services or both may not be available in all jurisdictions and that you are responsible for ensuring that it is lawful for you to use this Website and receive the Services in your jurisdiction.
If you are residing in a jurisdiction where it is forbidden by law to participate in the activities offered by or related to this Website (including the Services), you may not: (i) enter into these Terms; or (ii) access or use this Website or the Services. By accessing or using this Website you are explicitly stating that you have verified in your own jurisdiction that your access and use of this Website and the Services is allowed.
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USE OF THIS WEBSITE
You may only access and use this Website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any criminal law, intellectual property law, privacy law or any other applicable law or regulation. You represent and warrant that you are at least the age of majority in your jurisdiction of residence and are legally capable of entering into a binding contract.
You may not interfere with the security of, or otherwise abuse, this Website, or any system resources, services or networks connected to or accessible through this Website. You may only access or use this Website for lawful purposes. You agree that you will not attempt to, nor permit any third party to, enter restricted areas of Canopy’s computer systems or perform functions that you are not authorized to perform pursuant to these Terms. You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on our Website. You agree not to disclose your username or password to any third party. You will immediately notify us of any unauthorized use of your account on this Website. While accessing or using this Website, you agree to comply with all applicable laws, rules and regulations.
You further agree not to:
- mirror or frame any part of this Website without Canopy’s express prior written consent; or
- use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way reproduce or circumvent the navigational structure or presentation of this Website, without our express prior written consent.
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INTELLECTUAL PROPERTY
This Website (including Canopy Materials and the presentation thereof) is the property of Canopy and its licensors, and may be protected by intellectual property laws, including copyright law, trademark law, patent law and other U.S. federal law and the law other applicable jurisdictions.
Subject to these Terms, you are granted a limited license only to display and print the materials and information contained in this Website (collectively, the “Canopy Materials”) for your own personal, non-commercial use; provided that such materials and information are not modified and that copyright and other intellectual property notices are not altered or deleted. You may not create derivative works from or otherwise reproduce, modify, republish or disseminate the Canopy Materials, or any element thereof, in any manner or form whatsoever. Unless you have entered into a separate agreement with Canopy, any other use of the Canopy Materials without Canopy’s written permission is prohibited.
Any unauthorized use regarding publication, copying or modification of information in any of the Canopy Materials, including trademarks, tradenames and design marks, may violate applicable legislation and may result in legal action.
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ERRORS AND OMISSIONS
Although Canopy believes the Canopy Materials to be correct at the time they are posted, Canopy: (i) does not warrant the accuracy, completeness or currency of same at all times; (ii) cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the Canopy Materials on this Website; (iii) cannot and does not approve or endorse any sites, products, or services owned by third parties, even if the Website links to them or is linked from them. Information contained in this Website does not constitute a solicitation or an offering of securities in any jurisdiction.
We have the right, but not the obligation, to correct any errors, inaccuracies or omissions and to change or update the Canopy Materials at any time, without prior notice to you (including after an order has been placed by you).
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PRIVACY
We are committed to respecting the privacy of the personal information of the individuals with whom we interact. We have developed a Privacy Policy to describe our privacy policies and practices and how we collect, use and disclose the personal information of those individuals who access or use this Website or the Services. Please see our privacy policy for further details.
You acknowledge and agree that access to and use of this Website and the Services is primarily provided via the Internet and that your information, including personal information, may be transferred across national borders and stored or processed in any country in the world.
By providing your personal information to Canopy, you agree to receive communications from us, our affiliates, or our third-party partners, at any of the phone numbers provided to Canopy by you or on your behalf, and also via email, text message, calls, and push notifications, except where prohibited by law. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.
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COMMUNICATIONS THROUGH THIS WEBSITE
The Internet is not a fully secure medium and any communication may be lost, intercepted or altered. Canopy is not liable for any damages related to communications to, or from, this Website or the Services.
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YOUR COMMENTS
Feel free to e-mail help@shopwanderous.com or otherwise provide us with your comments, suggestions or feedback (“Comments”). Should you do so, you agree that: (i) Canopy and its affiliates have no obligation to you or anyone else concerning such Comments; (ii) such Comments are non-confidential; (iii) Canopy and its affiliates may use, disclose, distribute or copy such Comments (including any ideas, concepts or know-how contained in such Comments) for any purpose and without restriction or obligation to you or to anyone else; and (iv) such Comments are truthful and do not violate the legal rights of others.
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DISCLAIMER
THIS WEBSITE, THE SERVICES, THE PRODUCTS AND THE CANOPY MATERIALS ARE PROVIDED ON AN “AS IS”, “WHERE IS”, AND “WITH ALL FAULTS” BASIS, WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS OR USEFULNESS OF THE CANOPY MATERIALS, UNINTERRUPTED ACCESS, AND ANY WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. Canopy reserves the right to limit or eliminate access to this Website, the Services, the Products, and the Canopy Materials in specific geographic areas based on commercial viability, public concerns, or changes in law.
WE DO NOT REPRESENT OR WARRANT THAT THIS WEBSITE, THE SERVICES, THE PRODUCTS AND THE CANOPY MATERIALS WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
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LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CANOPY OR ANY OF ITS AFFILIATES OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SECURITY HOLDERS, PARTNERS OR AGENTS (COLLECTIVELY, THE “CANOPY PARTIES”) BE LIABLE TO YOU FOR ANY:
(A) INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES WHATSOEVER (EVEN IF ANY OF THE CANOPY PARTIES IS MADE AWARE OF THE POSSIBILITY OF ANY SUCH DAMAGES), OR
(B) ANY DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR LOSS OF OPPORTUNITY IN CONNECTION WITH OR RELATED TO ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING FROM, RELATED TO, OR IN CONNECTION WITH
(I) THESE TERMS,
(II) THIS WEBSITE (INCLUDING ANY SITES LINKED FROM OR TO THIS WEBSITE),
(III) THE CANOPY MATERIALS,
(IV) THE SERVICES,
(V) THE PRODUCTS, AND
(VI) YOUR ACCESS, USE, OR RELIANCE OF ANY OF THE FOREGOING, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHERWISE.
IN EVERY EVENT, THE CANOPY PARTIES’ TOTAL MAXIMUM AGGREGATE LIABILITY TO YOU IN CONNECTION WITH OR RELATED TO ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING FROM, RELATED TO, OR IN CONNECTION WITH
(I) THESE TERMS,
(II) THIS WEBSITE (INCLUDING ANY SITES LINKED FROM OR TO THIS WEBSITE),
(III) THE CANOPY MATERIALS,
(IV) THE SERVICES,
(V) THE PRODUCTS, AND
(VI) YOUR ACCESS, USE, OR RELIANCE OF ANY OF THE FOREGOING
SHALL BE LIMITED TO THE LESSER OF: (A) TWENTY ($20.00) DOLLARS (USD); AND (B) THE AMOUNTS PAID BY YOU FOR ANY PRODUCTS PURCHASED BY YOU THROUGH THIS WEBSITE IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE FINAL EVENT GIVING RISE TO SUCH LIABILITY.
ANY AMOUNTS YOU PAID FOR SERVICES OR PRODUCTS DO NOT BIND CANOPY TO ASSUME ANY RISKS BEYOND THOSE EXPRESSLY ASSUMED HERE.CANOPY WOULD NOT HAVE ASSUMED ADDITIONAL LIABILITY OR RISK WITHOUT CHARGING SUBSTANTIAL FEES.
Please note that certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you; and in any such case, our liability will be limited to the maximum extent permitted by law.
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INDEMNIFICATION
IN CONSIDERATION FOR ACCESSING OR USING THIS WEBSITE, YOU AGREE TO DEFEND AND INDEMNIFY THE CANOPY PARTIES AGAINST ANY LOSSES, LIABILITIES, CLAIMS, DEMANDS, THREATS, ACTIONS, PROCEEDINGS, EXPENSES (INCLUDING REASONABLE ATTORNEY FEES AND COURT COSTS) IN ANY WAY ARISING FROM, RELATED TO, OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE, INCLUDING IN CONNECTION WITH ANY PRODUCTS OFFERED THROUGH THIS WEBSITE OR THE USE OF ANY INFORMATION CONTAINED IN OR OBTAINED THROUGH THIS WEBSITE, THE SERVICES, YOUR VIOLATION OF THE TERMS OR ANY APPLICABLE LAW OR REGULATION, OR THE POSTING OR TRANSMISSION OF ANY MATERIALS ON OR THROUGH THIS WEBSITE BY YOU, INCLUDING BUT NOT LIMITED TO, ANY THIRD-PARTY CLAIM THAT ANY INFORMATION OR MATERIALS PROVIDED BY YOU INFRINGE UPON ANY THIRD PARTY PROPRIETARY RIGHTS.
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TERM, TERMINATION AND SUSPENSION
As above, Canopy may, at its sole discretion, at any time and from time to time, without notice, suspend your ability to use this Website and the Services and/or terminate these Terms or any of the licenses granted hereunder. Upon termination of these Terms, you shall immediately cease and desist from all use of this Website and the Services.
Sections 7, 9, 10, 11, 13, 14, 16 – 18 will survive any termination or expiry of these Terms.
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ENTIRE AGREEMENT
These Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms, and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.
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WAIVER
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.
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HEADINGS
Any headings and titles herein are for convenience only.
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ASSIGNMENT
If any provision or part thereof of these Terms is wholly or partially unenforceable, the parties, or, in the event the parties are unable to agree, a court of competent jurisdiction, shall put in place thereof an enforceable provision or provisions, or part thereof, that as nearly as possible reflects the terms of the unenforceable provision or part thereof.
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SEVERABILITY
If any provision or part thereof of these Terms is wholly or partially unenforceable, the parties or, in the event the parties are unable to agree, a court of competent jurisdiction, shall put in place thereof an enforceable provision or provisions, or part thereof, that as nearly as possible reflects the terms of the unenforceable provision or part thereof.
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DISPUTE RESOLUTION AND ARBITRATION AGREEMENT
Any claims or disputes arising from, related to, or in connection with (i) these Terms, (ii) this Website, (iii) the Canopy Materials, (iv) the Services, (v) the Products, and (vi) your access, use, or reliance of any of the foregoing (each a “Dispute”) will be resolved by arbitration. You and Canopy mutually agree to waive our respective rights to resolution of disputes in a court of law by a judge or jury. This agreement to arbitrate is governed by the Federal Arbitration Act (“FAA”); but if the FAA is inapplicable for any reason, then this Arbitration Agreement is governed by the laws of the State of Delaware, including Del. Code tit. 10, § 5701 et seq., without regard to choice of law principles. All disputes concerning the arbitrability of a Claim shall be decided by the arbitrator in the State of Delaware in accordance with the laws in Delaware.
YOU UNDERSTAND AND AGREE THAT YOU AND CANOPY MAY EACH BRING CLAIMS IN ARBITRATION AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT ON A CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE BASIS (“CLASS ACTION WAIVER”). YOU UNDERSTAND AND AGREE THAT YOU AND CANOPY BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claims.
Any arbitration conducted pursuant to this Arbitration Agreement shall be administered by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth in this Agreement. Copies of these rules can be obtained at the AAA’s website (www.adr.org) (the “AAA Rules”). The parties may select a different arbitration administrator upon mutual written agreement. Unless you and Canopy agree otherwise, any arbitration proceedings will take place virtually or in the county of your residence. The parties acknowledge and agree that each party will bear fifty percent (50%) of the cost of the arbitration proceeding. The parties shall be responsible for paying their own attorneys’ fees and other costs, if any.
The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof, provided that any award may be challenged in a court of competent jurisdiction.
Nothing in this provision or these Terms prevents your participation in an investigation by a government agency of any report, claim or charge otherwise covered by this arbitration provision.
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CONTACT INFORMATION
If you need to contact us regarding this Website, the Services, the Products or these Terms, please contact us by: (i) phone at 1-833-826-3223; or (ii) mail us at: 501 South Cherry Street, Suite 1100-34, Denver, Colorado 80246.
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PROMOTIONS AND LOYALTY PROGRAMS
Canopy, at its sole discretion, may make available promotions, discounts, and loyalty programs with different features to any Users or prospective Users. In addition to the terms and conditions of these Terms, any contests, sweepstakes, surveys, games or similar promotions may be governed by specific rules that are separate from these Terms. By participating in any such promotion, you will become subject to those rules, which may vary from these Terms. Canopy may also change promotions, discounts, and loyalty programs in its sole discretion, without notification to customers.
Unless otherwise stated, discount codes are valid for all one-time orders on shopwanderous.com. To redeem, enter the discount code during checkout, click “apply,” and your cart’s price will be adjusted. Discounts do not apply to gift wrap or to subscription orders.
Codes are valid for one-time use only. Offers may not be combined with any other coupons, discounts, offers, or promotions. Offer valid while supplies last. No substitutions and no rain checks issued. Not valid toward previous purchases. Other restrictions may apply.
Canopy reserves the right to withhold or deduct credits or benefits obtained through a promotion or program in the event that Canopy determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion or program terms or this Agreement. Canopy reserves the right to terminate, discontinue, modify or cancel any promotions or programs at any time and in its sole discretion without notice to you.
These Terms were last updated on August 15, 2024.
Force majeure
Company shall not be liable to Customer or any other person for any failure or delay in the performance of any obligation under this Agreement due to events beyond its reasonable control, including, but not limited to, fire, storm, flood, earthquake, explosion, accident, pandemic, acts of the public enemy, wars, riots and public disorder, sabotage, strikes, lockouts, labor disputes, labor shortages, work slowdown, stoppages or delays, shortages or failures or delays of energy, materials, supplies or equipment, transportation embargoes or delays, acts of God, breakdown in machinery or equipment, and, except as otherwise set forth in this Agreement, acts or regulations or priorities of the federal, state or local governments.
When the event operating to excuse performance shall cease, this Agreement shall continue in full force until all deliveries have been completed.
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